Questionnaire Results

• The Hospital has maintained its excellent standards of cleanliness throughout the year (95.5%).
• For the aspects of: standards of care, respect, dignity and communication the patients have rated them at 96.5% excellent and 3.5% as good.
• The hospital food is of the highest standards, achieving standards of excellent (86%) and good (14%).
• At OSSH our staff take great pride in delivering an unmatched personal service. We are sharply focused on our patients’ needs. Each member of the staff is empowered to do what is needed to exceed our patients’ expectations or needs. We believe we deliver that virtually every time as shown in our patient satisfaction questionnaire and the personal recommendations we receive from our patients.