The Orthopaedics & Spine Specialist Hospital
1 Stirling Way, Bretton
Peterborough PE3 8YA
General Enquiries
01733 333 156

Recent Patient Comments

Recent Patient Comments

We ask our patients to complete a Patient Survey Questionnaire before they go home, at the bottom of the questionnaire there is space for our patients to leave their comments. Here we share their comments with you. Other than us removing any staff names, the comments are shown exactly as our patients have written them. We will keep this page updated so the comments you see at the top of the list are the most recent. This list was updated in November 2018.

 

Everyone was reassuring and helpful

 

Everything was great, nurses surgeon, physio, anaesthetists and all other staff are excellent

 

Extremely polite, very accommodating, very professional and extremely caring

 

Excellent sums them up

 

Everything about the hospital is first class, pleased to be here

 

Professional and very kind

 

Absolutely outstanding in all respects, (the standard of care received)

 

This platform should be used as a role model to show the way forward in care and expertise

 

My treatment was 5 Star from the moment I walked in to the minute I left, the surgeon and his staff are totally professional. A wonderful hospital would highly recommend

 

This op has been so much better than expected thanks to the surgeon’s excellent team

 

Professional and very kind

 

All staff are brilliant, thank you

 

Always First Class care given, thank you

 

100%

 

Cannot fault the care and professionalism, 5 Star service

 

Everyone was so kind and thoughtful, friendly, efficient, helpful and professional, I felt very safe especially after the Surgeon’s magical treatment! thank you everyone

 

Could not fault the staff. Everyone was very caring

 

Warm, welcoming, calm, professional

 

No additional comments needed, First Class hospital

 

I think you have the most wonderful staff, very attentive and caring

 

Not many hospitals cater for gluten free but you do, refreshing change!

 

The Surgeon and all of his team have been professional, pleasant at all times

 

Very impressed

 

I especially enjoyed the group visits/feed back sessions each evening, making the patient feel involved in what is for many (most) a very dramatic time

 

Wonderful and absolutely superb – happy to be a patient under your care, cant fault at all

 

Cant really add any comments other than excellent, the Surgeon and his team are brilliant, so glad I had the opportunity to come to this hospital, brilliant

 

The whole experience from start to finish has been Top Class and I feel fortunate to have had my treatment here from such a skilled and caring team

 

Thank you all for your kindness and support

 

Relaxed atmosphere, professional attitude throughout the hospital. Thank you to the Surgeon and all staff seen and not seen

 

Such a good choice of food offered

 

Exemplary service from all the staff, from the moment I arrived. A true credit to the Surgeon well done and thank you all

 

All staff excellent, fantastic care, would recommend to anyone

 

Cant say anymore than excellent care, a huge thanks to everyone

 

Could not wish for more

 

I wish so much I knew about this hospital 3 years ago, my thanks to you all

 

Swift service, minimal waiting, good not to be in crowded conditions, superb confidence building professionalism

 

Continues to be an excellent all round service as always

 

Thank you all so much everyone for your skill, compassion, support and human kindness, you are world leaders

 

This is a 10 star hospital

 

Wonderfully looked after by the entire team of staff, would not hesitate to come back if I need a future operation

 

The whole team have been first class right from the start, I cant thank them enough

 

All staff friendly, polite and extremely helpful

 

The staff have been wonderfully patient with me

 

Amazing, felt like I have spent a weekend with friends, the best hospital I have been in

 

The standard of care has been second to none, I cant speak highly enough of the team, I am so very grateful to you all, thank you

 

I enjoyed my stay with you all, you are a great team, from the bottom to the top, regards and thank you

 

Great team work which shows everyone appears to be happy in their work

 

Very good care all through my op and recovery, good and happy staff, friendly, many thanks

 

Always there for you time wise

 

The standard of care in this facility is outstanding

 

High standard of care and consideration, thank you

 

1st Class, keep it up

 

Cannot fault the care I have received and the way the surgeon puts me at ease, never feel rushed

 

I like ‘treat the patient, not the disease’

 

Fantastic overall care

 

Couldn’t have wished for better care, best hospital I have ever been in, thank you

 

Excellent staff, excellent care, thank you

 

Nothing to add, everything was excellent

 

I was apprehensive about this, but was delighted at the care I received

 

Everything excellent

 

“Like a 5 star hotel”

 

“Friendly and caring at all times”

 

“Cannot recommend highly enough from initial consultation to post op in every respect this has been a wonderful experience”

 

“For once treated as an individual rather than a number”

 

“Professional and respectful at all times”

 

“Compared to other hospitals I have found this the best due to them finding the route to my problem”

 

“Professional and respectful at all times”

 

“As a patient I feel I am receiving the best”

 

“All the staff have been amazing”

 

“So dedicated and caring”

 

“They seem to really care about you and I think it helps with recovery”

 

“I cant add anymore because its the best”

 

“Very professional”

 

“Had time to talk about issues that were troubling you”

 

“Very clean everywhere”

 

“Thank you for my stay, very well looked after”

 

“I feel lucky and privileged to have received treatment for the second time, I am only 33 and still want a chance to live well and the Surgeon has given me that”

 

“Everybody was just caring and wonderful”

 

“Excellent in every way”

 

“Absolutely wonderful”

 

“At my age, now almost 83, I have been to quite a few hospitals and without doubt this is the most kind, efficient and caring thank you very much”